Inquiries via email are usually responded to within 24 hours. We appreciate your patience.
Due to the volitile exchange rates of our imported items, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information, but mistakes do occur, and we must reserve the right to make corrections, adjustments or changes without notice. When you order an item that is subject to a price increase, we will hold your order and inform you of the increase.
We do our best to achieve 100% accuracy, but occasionally mistakes do occur. Pricing, product availability, and offers are subject to change without prior notification. Product photos are representative only and product appearance and/or packaging may vary. We reserve the right to make changes without notice due to market conditions, manufacturer or supplier product changes or discontinuation, or typographical, photographic or technical errors.
All items that are accompanied with an Add to Cart button are in stock and available for immediate shipping. The availability information presented on our site is the best, most current information we have, but errors do occur, and this information does not constitute a guarantee or promise of availability.
When a product you have ordered is not available for shipment, we will notify you as quickly as possible. Anticipated delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change.
All TamaBoutique.com orders must be placed online. We do not offer the products or prices displayed on our web site for sale via telephone, e-mail or postal mail orders. This policy is necessary to ensure our ability to offer the lowest possible prices, and we appreciate your cooperation and understanding.
At this time, TamaBoutique.com accepts the following payment methods:
Both these payment merchants accept Visa, Mastercard, and American Express in forms of credit card payment.
We regret that we cannot process orders requesting COD, company check, personal check, money order or other payment methods not listed above. In addition, we are currently unable to process foreign-issued credit cards.
For your protection, credit card orders shipped to an address other than your billing address may require additional verification.
Depending on availability, it usually takes 1 business day for order processing, plus the number of shipping days for the product(s) to arrive at your front door.
Business days = Monday thru Friday. Does not include holidays.
Our shipping rates are automatically calculated real-time at the end of each purchase session, prior to check out. The shipping charge depends on the products you purchase, therefore, make your purchases to find out your exact shipping charge. You will not be charged anything until you have finalized the order, so feel free to click on the add to cart! button to test and find out the shipping charge for your entire order. For more information please visit our 'Shipping Information' section.
Using the Confirmation/Tracking number you received via email from Tamaboutique.com, please visit the following web sites to check the status of your order in transit.
To return a merchandise for an exchange or refund, simply follow the 3 easy steps below:
1. Request for a Return Authorization number by emailing TamaBoutique.com Customer Service Representatives at Customerservice@TamaBoutique.com along with your Name, Order Number, Item Number, and Reasons for Return.
2. Return the merchandise, along with the RA number, to the attention of TamaBoutique.com Customer Service at the address specified on the RA email.
No return will be accepted without a Return Authorization (RA) number. RA numbers are valid for ten business days after issue. Your RA number must appear clearly on the shipping label of the return shipment. Affix a label to the box. Please do not mark the box itself in any way. The returned item must be 100% complete, in original and resalable condition, with all packaging and accessories. We reserve the right to refuse a return on any product that does not meet these requirements. Shipping charges are not refundable, with the exception of orders incorrectly shipped by TamaBoutique.com
After 30 days, no returns will be accepted.
Defective products will be accepted for exchange or repair, at our discretion, within 30 days from receipt.